Your privacy matters at Savaspin. This policy explains what personal data we gather, why we gather it and how we safeguard it. Terdersoft B.V. and Interdersoft Limited run the casino under Curaçao eGaming Licence No. 152341. By using savaspin-fi.com you accept the practices described below. Moreover, we refresh this document whenever our processes change, so please review it periodically.
What Data We Collect
We collect several categories of information to run a safe and compliant casino. Furthermore, we restrict collection strictly to what is necessary for each purpose. The table below offers an overview, followed by a detailed explanation of each category.
| Category | Examples | Why we collect it |
|---|---|---|
| Personal data | Name, email, date of birth, address | Account creation, KYC, AML compliance |
| Payment data | Card details, crypto wallet addresses, transaction IDs | Processing deposits and withdrawals |
| Technical data | IP address, browser type, device model, cookies | Security, fraud prevention, site performance |
| Behavioural data | Game history, session length, bet amounts | Responsible gaming monitoring, personalisation |
| Communication data | Support chat logs, email correspondence | Customer service, dispute resolution |
Personal Data
At registration we request your full name, email address, date of birth and home address. Consequently, this information lets us open your account and confirm that you meet the minimum age requirement of 18 (21+ in some jurisdictions). Furthermore, the same data helps us send essential account notifications.
Payment Data
To handle deposits and withdrawals we collect payment details such as card numbers, expiry dates and crypto wallet addresses. Importantly, full card numbers are never stored on our servers — instead we use tokenisation through certified processors. As a result, your financial information stays protected at every stage.
Technical Data
Our systems automatically log your IP address, browser type, operating system and device identifiers whenever you visit the site. Moreover, we rely on cookies to keep sessions alive and analyse traffic. Specifically, the data points we record include:
- IP address and geolocation: used to confirm your country of residence and block restricted regions.
- Browser and device fingerprint: used to detect unusual login patterns and prevent account takeovers.
- Session timestamps: used to apply session timeouts for your security.
- Clickstream data: used to improve navigation and overall user experience.
- Cookie identifiers: used to remember preferences and keep you logged in.
How We Use Your Data
We process personal data only for clear and lawful purposes under GDPR-equivalent frameworks. Therefore, we never handle data arbitrarily or beyond what the law permits. The primary objectives are:
- Account management: we use registration details to create, maintain and secure your player account.
- KYC and AML compliance: we verify your identity and monitor transactions to meet anti-money-laundering duties under the Curaçao eGaming licence.
- Fraud prevention: we analyse technical and behavioural data to detect anomalies and shield both you and the casino.
- Payment processing: we pass the required payment details to certified processors so that deposits and withdrawals complete safely.
- Marketing communications: we send promotional emails only with your explicit consent, and you may withdraw that consent whenever you wish.
- Responsible gaming: we review game history and session data to identify possible problem-gambling patterns and propose suitable support.
- Legal obligations: we retain selected records to comply with financial regulations and respond to lawful requests from regulators.
The legal bases we rely on include your consent, performance of a contract, compliance with legal obligations and our legitimate interests in running a secure platform. However, we always balance our interests against your rights before using legitimate interest as a basis.
Cookie Policy
Cookies are small text files that sites place on your device. Savaspin uses cookies to keep the site running, measure performance and — with your consent — deliver relevant marketing. Moreover, you can manage your preferences through the cookie banner or your browser settings at any time.
Types of Cookies We Use
Three main cookie categories are in play. Essential cookies remain active at all times because the site cannot operate without them. By contrast, analytical and marketing cookies switch on only when you consent. Furthermore, third-party providers may set additional cookies when you engage with embedded content.
| Cookie name | Type | Purpose | Duration |
|---|---|---|---|
| sv_session | Essential | Maintains your login session | Session |
| sv_csrf | Essential | Prevents cross-site request forgery attacks | Session |
| sv_lang | Essential | Remembers your language preference | 1 year |
| sv_analytics | Analytical | Tracks page views and navigation paths | 90 days |
| sv_perf | Analytical | Measures page load times and errors | 30 days |
| sv_ads | Marketing | Delivers personalised promotional content | 180 days |
| sv_retarget | Marketing | Supports retargeting campaigns on partner networks | 90 days |
How to Manage Cookie Preferences
You decide which non-essential cookies Savaspin may store. First, use the consent banner on your initial visit to accept or reject each category. Furthermore, you can change your choices later via the cookie-settings link in the site footer. Besides the banner, every major browser lets you block or delete cookies from within its privacy settings. However, switching off essential cookies will stop features — including login — from working correctly.
Third-Party Data Sharing
Sometimes we share data with trusted third parties in order to deliver our services. Nevertheless, we never sell personal data to advertisers or data brokers. In addition, every partner we work with signs a data-processing agreement that enforces strict confidentiality and security standards.
The categories of third parties that may receive your data are:
- Payment providers: we share only the minimum payment details needed to complete your transactions securely.
- Game providers: we pass anonymised session tokens to software studios so that their games load correctly in your account.
- KYC and identity verification services: we forward document images and personal details to certified verification partners to finalise your account check.
- Regulatory and law-enforcement authorities: we disclose data when legally required under our Curaçao eGaming licence or applicable law.
- IT and security service providers: we share technical logs with infrastructure partners who help us maintain uptime and prevent attacks.
In every case we transfer only the data strictly required for the purpose. Moreover, international transfers outside the EEA are protected by standard contractual clauses or equivalent safeguards.
Data Retention
We keep your personal data for as long as your account stays active and for a defined period after closure. Specifically, transaction records and KYC documents are retained for at least five years from the date of the last transaction. This duration reflects our AML duties under Curaçao eGaming regulations. Once retention periods end, we securely delete or anonymise the relevant information. However, if a legal dispute is ongoing we may keep the data longer until the matter is fully resolved.
Account registration data follows the same five-year rule after closure, whereas communication logs are retained for three years. Furthermore, you may withdraw marketing consent at any time by clicking the unsubscribe link in any promotional email.
Your Rights as a Player
As a Savaspin player you hold meaningful rights over your personal data under GDPR-aligned frameworks. Moreover, we honour every valid request within 30 days of receipt. Your rights include:
- Right of access: request a copy of all personal data we hold about you.
- Right to rectification: ask us to correct any inaccurate or incomplete information.
- Right to erasure: request deletion of your data where we have no legal reason to retain it.
- Right to data portability: receive your data in a structured, machine-readable format.
- Right to restriction: ask us to pause processing while a dispute or complaint is pending.
- Right to object: object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: remove consent for marketing or analytics cookies at any time without affecting past lawful processing.
To submit a data request, email our privacy team at [email protected] using your registered account email and specify the right you wish to exercise. Furthermore, we may need to verify your identity before we act. Additionally, if you believe we have mishandled your data, you may lodge a complaint with the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto) in Finland or the relevant supervisory authority in your country.
Data Security
Safeguarding your data is a core priority at Savaspin. We apply 256-bit SSL encryption on every connection, so that all information you submit travels through a secure channel that third parties cannot intercept. Besides encryption, we add further protective layers:
- Segregated player accounts: your funds and personal data are kept separate from operational accounts, so they stay protected even in the unlikely event of a financial issue on our end.
- Access controls: staff can only reach data that is relevant to their role. Furthermore, every access event is logged and audited regularly.
- Two-factor authentication: administrative systems require multi-factor authentication to block unauthorised internal access.
- Regular security audits: we run penetration tests and vulnerability assessments to identify and fix weaknesses before anyone can exploit them.
Nevertheless, no system is entirely risk-free. If you see suspicious activity on your account, contact us at once via [email protected]. Consequently, we respond within 24 hours and investigate every report thoroughly.
Contact and Updates
If you have questions about this privacy policy or your personal data, our support team is reachable at [email protected]. Moreover, we aim to respond within two business days. For formal data-protection requests, please use the same address and add “Data Protection Request” to the subject line so that we can route your message to the right team quickly.
We review and update this policy regularly to keep pace with changes in our services, technology or legal duties. When significant changes occur, we notify registered players by email at least 14 days before the update takes effect. Therefore, checking this page periodically is a sensible habit. Finally, continued use of savaspin-fi.com after an update constitutes acceptance of the revised terms.